Book a meetingMeeting
BusFlow line · software for coach operators

While you drive,
BusFlow sells.

Your customer enters departure, destination and number of passengers. BusFlow calculates the route across Europe, the crew under EU rules, VAT by country and a binding price, in seconds. The customer pays online and the invoice follows automatically.

Proven on the road. Since August 2026, BusFlow has been running every day at the coach operator Omnibus Mikanović. Now we are introducing it at your company.
Book a first meeting See the system map
Online demo · no obligation · reply [within one working day]
Reference in operation Omnibus Mikanović, Offenbach am Main BusFlow in production since August 2026
DE · EN · HRFactur-X
01Stop 01 · System map

Your whole coach business on one map.

BusFlow connects passengers, office, finance and partners. Each line is work you do by hand today, and each stop is a module that does it for you. At the center sits the pricing engine: every trip runs through it.

PRICING ENGINE route · crew · VAT · price P O F B Web inquiry Dates and price Booking Payment My bookings “Needs your attention” board Inbox and large groups Availability and depots Crew and EU rules Navigation and trip sheet Invoice after payment VAT by country Expenses Inquiries by email Partner operators BUS-SOS Driver hire planner and live map alternatives if booked coach held 30 min myPOS · PayPal cancellation and balance office tasks in one place confirm offers in one click blackouts · multiple depots 561/2006 · up to 3 drivers Google Maps for drivers right after payment UStVA figures for ELSTER receipt recognition paste email, send to partners first to accept replacement coach now up to 6 days
  • Web inquiryRoute, stops and schedule are drawn as the customer types.
  • Dates and priceBinding price; if the coach is booked, free alternatives.
  • B · interchange: fleet fully booked → partners
  • PRICING ENGINEroute · free coach · crew under EU rules · VAT · price
  • O · interchange: office and phone inquiries
  • BookingThe coach is held for 30 minutes while the customer pays.
  • PaymentCard (myPOS) or PayPal; the booking is confirmed once the money arrives.
  • F · interchange: invoice and VAT
  • My bookingsCancellation with an automatic fee and payment of the balance.
  • P · Passengers and customers
  • O · Office and dispatch
  • F · Finance
  • B · Partners and B2B
  • interchange: lines share a stop
  • emergency replacement coach
02Stop 02 · Features

The feature timetable.

Everything BusFlow does, sorted by the lines on the map: thirty stops, from the first inquiry to the VAT return.

  • Runs automatically, no office needed
  • The decision stays yours
P
Passengers and customers
Line P · 8 stops
P1Planner with live mapRoute, stops and timetable are drawn as the customer types.
P2Dates and priceBinding price in total and per person, with free alternatives.
P3Every inquiry is a contactThe price appears after sign-up: you have the name, email and phone number.
P4Booking and paymentCoach held for 30 minutes; card (myPOS) or PayPal.
P5My bookingsCancellation with an automatically calculated fee and payment of the balance.
P6Frequent routes and airportsOne click fills in the whole route or the meeting point.
P7Timetable and ticketsYou publish departures; customers buy tickets with the passengers' names.
P8Day tripFlat rate per coach class and immediate payment; switched on if you want it.
O
Office and dispatch
Line O · 8 stops
O1“Needs your attention” boardTask counters and departures for the next 7 days.
O2Booking inboxFilters, feasibility check and CSV export.
O3Large groupsCheck the offer, confirm it and send it to the customer in one click.
O4Coach availabilityCalendar per coach, blackouts and release for another trip.
O5Multiple depotsThe nearest depot and the smallest free coach are chosen automatically.
O6Crew under EU 561/2006Breaks, shifts, up to 3 drivers and overnight stays, with the reasoning.
O7Navigation for driversA Google Maps link with the whole route and the trip sheet by email.
O8Phone inquiriesQuick quotes and manual bookings with the same pricing engine.
F
Finance
Line F · 8 stops
F1Invoice after paymentFactur-X / ZUGFeRD (PDF/A-3b) on your letterhead.
F2VAT by countryThe route is split at the borders; the rates are versioned by date.
F3VAT reportFigures for the German UStVA return, ready to enter in ELSTER.
F4Expenses with receipt recognitionA photo of a receipt fills in the fields and suggests the SKR03 account.
F5Payment overviewDeposit and balance, myPOS, PayPal and bank transfer; unmatched payments are flagged.
F6School depositsReminders 7 days and 1 day before the deadline, then automatic cancellation.
F7Price list and fleetDistance bands, flat rates, daily minimum, diesel, tolls and trip types ±%.
F8Internal cost and marginWhat a trip really costs you, visible only to the office.
B
Partners and B2B
Line B · 6 stops
B1Fleet fully booked → partnersThe inquiry goes to partner operators; the first to accept runs the trip.
B2Inquiries by emailPaste the email, enter the price and send it to partners.
B3BUS-SOSA replacement coach to the phone's location, from the nearest depot, with an SOS surcharge.
B4Driver hireOther operators book a driver for up to 6 days, with an instant offer.
B5Framework agreement onlineThe partner accepts the terms once; emails carry your letterhead.
B6Partner depotsYou sell trips on your partner's coaches under your brand, with a notice to the customer.
  • Behind the scenes
  • Around 40 automatic emails in DE · EN · HR
  • Sign-in with Google and two-factor protection
  • Roles Owner · Office · Customer and an activity log
  • Visitor statistics without cookies
  • SEO in three languages
03Stop 03 · What gets better

What changes, task by task.

Seven everyday tasks of a coach operator: how they look today and how BusFlow handles them.

TaskBeforeWith BusFlow
Quote for a trip

Kilometers, days, drivers and tolls are calculated by hand, and the customer waits for a callback.

The customer gets a binding price in seconds, without a callback, even when the office is closed.

route across Europe · rates per coach · driving rules
Drivers and rest periods

Driving and rest times are checked from memory, and the second driver is easily left off the bill.

Every offer includes the plan for shifts, breaks and overnight stays and charges for the crew that is really needed.

EU 561/2006 · schedule by real clock time · up to 3 drivers
Booking and payment

The offer goes out by email, followed by waiting for the payment and chasing it by hand.

The coach is held for 30 minutes while the customer pays; the booking is confirmed once the money arrives.

myPOS · PayPal · unpaid bookings released automatically
Invoices and VAT

The invoice is written in another program, and VAT for cross-border trips is calculated by hand.

The invoice goes out automatically after payment, with VAT split by the countries on the route.

Factur-X / ZUGFeRD · PDF/A-3b · checked with every change
Expenses and VAT return

Receipts pile up in a box and are typed up for the accountant at the end of the month.

A photo of a receipt fills in the fields and suggests the account; the UStVA figures are ready for the return.

document recognition · SKR03 · duplicate warning
Fleet fully booked

An inquiry you can't run means a lost job, and often a lost customer.

The inquiry goes to partner operators; the first to accept runs the trip, and the customer stays yours.

partner links · framework agreement online
Margin protection

A minimum price or an extra excursion can quietly eat into your profit.

Tolls, driver accommodation, extra drivers and excursions are always charged, even with the minimum price.

distance bands · daily minimum · transfer flat rates
04Stop 04 · What gets faster

From inquiry to price in seconds.

Everything a dispatcher would otherwise work out – route, free coach, number of drivers, VAT and price – BusFlow does while the customer is still filling in the form. Your office uses the same engine for phone inquiries.

  1. 01
    Trip entry
    Passengers, departure, destination, stops and excursions.
  2. 02
    Route
    Our own routing server, for all of Europe.
  3. 03
    Free coach
    The nearest depot and the smallest coach with enough seats.
  4. 04
    Driving rules
    Shifts, breaks, number of drivers and overnight stays.
  5. 05
    VAT by country
    The route is split at every border it crosses.
  6. 06
    Price and trip plan
    Total and per person, with the crew plan and VAT.
The system works on its own, even when you're on the road
  • Releases unpaid bookings after 30 minutes
  • Issues the invoice as soon as the payment arrives
  • Sends a reminder with the trip sheet 2 days before departure
  • Reminds schools about the deposit and the balance
  • Accepts driver hire requests and sends an offer right away
  • Resends undelivered emails, up to 8 attempts
05Stop 05 · Benefits

Six reasons for BusFlow.

You're not introducing empty software, but a system that already sells, plans and invoices real trips every day.

Sales around the clock

Customers get a binding price and book even when the office is closed. You only step in when the decision really is yours: a large group, a fully booked fleet or a refund.

Margin under control

Rates per coach, distance bands, daily minimum and transfer flat rates. Tolls, accommodation and extra drivers are always in the price.

EU rules in every offer

Shifts, breaks and overnight stays under Regulation (EC) No 561/2006 are part of the calculation, and the system flags a trip that cannot be run legally before you sell it.

Paperless invoices and tax

Invoices after payment, VAT by country, UStVA figures and an expense book that reads photographed receipts.

No inquiry is lost

When your fleet is fully booked, partners take over the trip. When another operator is short of a coach or a driver, BUS-SOS and driver hire bring the job to you.

Your brand, your domain

Logo, colors, domain, email sender, letterhead and legal texts are yours. Your customers see your company, and BusFlow works in the background.

Your name at every step

Website, sign-in, emails, offers and invoices carry your name and your colors.

[YOUR LOGO] [your-domain.com]
Security and ownership
  • Your own instance just for your company: the database is not shared with other operators.
  • Your data stays in the EU.
  • Daily backup, a copy off the server and regular restore drills.
  • Roll back to the previous version in one click.
  • At the end of the contract you receive an export of the database.
  • Invoices are checked automatically with every software change.
06Stop 06 · Onboarding

From first meeting to go‑live: 8–10 weeks.

You get your own instance on our hosting, with your brand, your price list and your fleet. The phases overlap, and you always know which stop comes next.

  1. 0Inquiry and contract1–2 wk.
  2. 1Kick-off and materials1–3 wk.
  3. 2Instance and domains1 wk.
  4. 3Setup and branding2–3 wk.
  5. 4Payments and email1–2 wk.
  6. 5Fleet and price list1 wk.
  7. 6Testing and acceptance1–2 wk.
  8. 7Training and go-live1 wk.
  9. +Hypercare2 wk.
You provide what we need from you
  • Logo and colors
  • Website texts
  • Domain and DNS
  • myPOS or PayPal account
  • Terms and privacy policy
  • VAT rules by country
  • Fleet and rates
  • A decision-maker
We handle everything else
  • Instance, domains and TLS
  • Branding and legal pages
  • Letterhead and invoices
  • Payments and email
  • Entering fleet and rates
  • Tests and a backup drill
  • Office training
  • Two weeks of intensive support
Critical path

Delays usually come from waiting, not from our work: legal texts and tax rules, merchant verification at myPOS and PayPal, DNS and the invoice letterhead.

That's why the inquiry already asks what you have – we agree on the rest at the first meeting.

Open the inquiry
How we work together
One-offonboarding: all phases from kick-off to go-live
Monthlyhosting, backup, monitoring, updates and support

You receive the offer after the first meeting, based on the size of your fleet and the scope of work.

07Stop 07 · Reference

Built in real operation.

BusFlow was created together with the Mikanović family, a coach operator from Offenbach am Main. Since August 2026, their sales, trip planning and invoicing have been running on BusFlow.

2010Mikanović on the road since
08/2026BusFlow in production
3 languagesDE · EN · HR for customers
See it live: mikanovic.de
Customer review

I am completely satisfied with the collaboration and can recommend this company without reservation. […] What I especially liked was that my personal wishes, ideas and plans were taken seriously from the start and implemented exactly as I had imagined. […] Clear recommendation!

Read the full review

I am completely satisfied with the collaboration and can recommend this company without reservation.

An individual website including a booking system was created and technically implemented for me. What I especially liked was that my personal wishes, ideas and plans were taken seriously from the start and implemented exactly as I had imagined.

Suitable technical solutions were found for individual requirements as well. Communication was pleasant, reliable and professional, and requests and changes were handled flexibly.

The result is exactly what I had in mind: a professional, modern and functional website with a booking system tailored to my requirements.

Many thanks for the excellent work and the great collaboration. I am very satisfied with the result and would choose this company again at any time. Clear recommendation!

Original in German

Ich bin mit der Zusammenarbeit rundum zufrieden und kann dieses Unternehmen uneingeschränkt weiterempfehlen.

Für mich wurde eine individuelle Webseite inklusive Buchungssystem erstellt und technisch umgesetzt. Besonders positiv war, dass meine persönlichen Wünsche, Vorstellungen und Ideen von Anfang an ernst genommen und genau so umgesetzt wurden, wie ich es mir vorgestellt hatte.

Auch bei individuellen Anforderungen wurden passende technische Lösungen gefunden. Die Kommunikation war angenehm, zuverlässig und professionell, und auf Wünsche sowie Änderungen wurde flexibel eingegangen.

Das Ergebnis entspricht genau meinen Vorstellungen: eine professionelle, moderne und funktionale Webseite mit einem Buchungssystem, das auf meine Anforderungen zugeschnitten ist.

Vielen Dank für die hervorragende Arbeit und die tolle Zusammenarbeit. Ich bin mit dem Ergebnis sehr zufrieden und würde mich jederzeit wieder für dieses Unternehmen entscheiden. Klare Empfehlung!

Ilija MikanovićOwner, Omnibus Mikanović, Offenbach am MainTranslated from German.
What we built for Omnibus Mikanović
  • Their own website with a booking system, tailored to the business
  • A binding price online, even when the office is closed
  • Online payment, with the invoice sent automatically after payment
  • Suitable solutions for special requirements too
08Stop 08 · FAQ

Questions before departure.

How long does onboarding take?

Typically 8–10 weeks from contract to go-live. Delays usually come from waiting for legal texts, payment verification and DNS, which is why the inquiry already asks what you have.

Where is our data?

In your own instance, on servers in the EU. The database is not shared with other operators, backups run daily, and at the end of the contract you receive an export of the database.

Will our customers see our brand?

Yes: your logo, colors, domain, email sender, invoice letterhead and legal texts. BusFlow stays in the background.

Does BusFlow work outside Germany?

Today it is tailored to the German market: euro, the German invoice format (Factur-X) and UStVA. Another country, currency or language means additional development, which we estimate at the meeting.

How do customers pay?

By card via myPOS or with PayPal. You open the merchant account, and we connect it and test it with a trial payment.

Who enters the fleet and price list?

We prepare templates and enter the data together with you in the “Fleet and price list” phase. There is currently no automatic import from an old system.

Do drivers need a separate app?

No. The driver gets a Google Maps link with the whole route, and the trip sheet arrives by email before departure.

What does it cost?

A one-off onboarding fee and a monthly fee for hosting, backup, monitoring, updates and support. We send the offer after the first meeting, based on the size of the fleet and the scope.

→Destination · First meeting

Book your first meeting.

Two short steps, about a minute. You then pick a time in our online calendar.

Ticket · onboarding inquiryStep 1 of 2
  1. 01 Departure
  2. 02 Destination

01 · Departure: who are you?

So we know who we're talking to and how to reach you fastest.

Please enter the company name.
Please enter your full name.
Please enter a valid email address.
Your answers are kept until you send them.